WORK HISTORY
2019- Current
Head of NOC
DIDXL – POLAND
Head of NOC
DIDXL – POLAND
I am currently working for DIDXL which is worldwide virtual number provider. Monitoring, Troubleshooting , Client support, Customer satisfaction, Network performance, İnterconnections , Alarm Handling and Escalation, Documentataion and reporting.
2018-2019
Head of NOC
NEHIRCELL – TURKEY
Head of NOC
NEHIRCELL – TURKEY
After my studies I got offer for the position of Head of NOC engineer. During my 8 months experince I was doing Account management, business development, team management, customer satisfaction, Escalate unresolved issues and Documentation and reporting.
2015-2018
NOC Engineer
Regnum NEtwork – ALBANIA
NOC Engineer
Regnum NEtwork – ALBANIA
During my studies in Poland, I have been giving working remotely as noc engineer for RegnumNetwork. I did installing and configuration network devices and also was responsible for network performance and system updates.
2013-2015
NOC Engineer
BEOX LLC – TURKEY
NOC Engineer
BEOX LLC – TURKEY
That’s where I start my career. I did Monitoring, Troubleshooting , configuration VoIP devices, Client support, Customer satisfaction. It helped me a lot to gain technical and marketing experinces.
EDUCATION
2015-2018
Computer Science
Wyższa Szkoła Ekonomii i Innowacji- Poland
Computer Science
Wyższa Szkoła Ekonomii i Innowacji- Poland
I studied my bachelor degree at WSEI.I studied computer network which brought a lot of benefits to career. I wrote my thesis on VOIP.
2012-2013
Computer Science
Politechnika Lubelska- Poland
Computer Science
Politechnika Lubelska- Poland
I was erasmus student in Lublin, Poland. I studied computer science at politechnika lubelska and it was very good experience.
2011-2013
Information and Communication Technology
Istanbul Gelişim Üniversitesi- Turkey
Information and Communication Technology
Istanbul Gelişim Üniversitesi- Turkey
I studied Information and communication technology at IGU. I learned basic of computer technologies and communication technologies.
NETWORK SKILLS
OSI Model
TCP- UDP
RTP- RTCP
VOIP
SIP – H.323
Asterisk
IP Phones
Softswitch
IP PBX
Cisco Products
Customer Relations
Technical Support
Troubleshooting
Network Performance
Monitoring
COMPUTER SKILLS
Html- CSS
WordPress
Linux
Phyton
TESTIMONIALS
Vincent WoodCEO / Gravity Inc.
He is a great and hardworking guy. I am so proud of i have in my team. He helped me so much.
A. ShearerVoice Engineer/ Freelancer
He was a great co-worker and a friend. I would’t be where i am without his support.
Jason WilsonLab Geek / Miami Metro
He is ok. I don’t really know him but he looks nice.